Privacy Policy

'By using the website to place orders or reserve tables, You are agreeing to the Privacy Policy and Terms and Conditions set by the Restaurant. If you do not agree to the Privacy Policy and Terms and Conditions, Please do not use the website or apps to place orders or reserve tables'

ROLE OF JUST ORDER ONLINE LIMITED:

Just Order Online Limited is the IT contractors employed by the Restaurant and our job was to create an independent Order Online System. We have created the solution, secured it with SSL and has handed over the admin credentials to the respective restaurant managements. We do not sell or use the personal details collected by the website. The Restaurant Management alone use your personal data. Any dispute regarding your personal data regulated by GDPR laws, will be between the Restaurant Management and You. All personal data and its use are subjected to the Privacy Policy and Terms and Conditions of the individual restaurant and at no point, the Solution Builder Just Order Online Limited will be accountable for any kind of disputes in any forms. So please read our terms and conditions carefully. If you disagree, please do not use the website or app.

OUR PRIVACY POLICY

When you place orders using website or apps or reserve table the system collect your personal information such as Name, Email ID, Address and other technical information such as Location data or IP address. Just Order Online Limited do not use these data for any kind of marketing purposes or its own benefits. The restaurant will use your data to optimise their services such as in time delivery and loyalty rewards. It may also use your data to prevent fraud and inform you the status of the order. By agreeing to the Privacy Policy and Terms and Conditions, You agree to this Use of Data. In future, if you wish to opt out from contacted by the restaurant, please let the restaurant know and appropriate action will be taken.

WHO HAVE ACCESS TO YOUR DATA

The information collected to deliver your order effectively, will be transferred over the internet and stored in Secure Servers in or out of the EU, and will be accessed by support staff under necessary conditions. By using our website and agreeing to the Privacy Policy and Terms and Conditions, You agree to this Transfer and Access. We have forced in reasonable measurements to comply with policies of the EU with these parties outside the EU.

Third parties such as Payment processors, Server companies and other Internet service providers may transfer, use or process your data. Also your data will be shared with delivery services to fulfil the order delivery. By using the website and placing the order, you agree to this transfer, use and processing.

By agreeing to the Privacy Policy and Terms and Conditions, you consented to be contacted by the Restaurant. If you wish to be opted out, Please contact the restaurant immediately.

In future, if we merge with another firm, partner with, sold to, or partner with another firm, your data will be disclosed to them.

We may handle over your information to a third party If we enter into a legal obligation. This can happen when a bank raises a payment dispute with us and ask us to provide order information.

The information you share is transmitted over the internet and no companies can guarantee 100% security. The data you transmit is at your own risk. The data we receive, are secured with safety measures such as SSL and other software applications.

If you wish to receive information regarding the data we store about you, you have the right to do so. We reserve the right to charge you £15.00 to meet the costs in providing you the requested details.

It is completely up to the individual restaurant whether to keep the data about you or not, in the servers. Just Order Online Limited has no role in determining the length of period your data is kept in the servers.Just Order Online Limited has created DELETE data features in admin panels and have handed over the responsibility to the individual restaurants.

All comments, questions related to the use of your data are welcomed by the Restaurant and must be contacted by telephone during working hours of the restaurant. Phone numbers are available under each page of the website or in contact us page.

General Notice

Just Order Online (JOO) is a CMS product of Just Order Online Limited handed over to restaurants and takeaways in the UK. The system works on YII framework on server side and .Net framework on the Restaurant terminal side. Any content, image and functions on the website do not represent the viewpoints of Just Order Online Limited. All purchases and usage of this website are subjected to the terms and conditions of the individual restaurant (Business or Restaurant from now on), and at no point, the application provider Just Order Online Limited will be accountable for any kind of disputes in any forms. So please read our terms and conditions carefully.

The business (Name, Logo and details are displayed in the website) reserve the right to change the terms and conditions from time to time. You are obliged to follow our terms and conditions by entering the website.

1. Any activity from viewing the pages to ordering food online is subject to our terms and conditions. The terms and conditions of the website are conveniently placed at the bottom of the website. You must leave the website if you do not comply with our terms and conditions.

2. If you face any difficulties in using the website, you may contact the business through the information on the Contact Us page.

3. Our system allows you to complete an order by clicking the checkout button. We consider ‘checkout button’ event as a purchase. If you do not get a feedback on the website from the restaurant or takeaway terminal with the delivery time, you should call the business immediately to ensure your order is processing.

4. ’Purchase’ through this website cannot be cancelled.

5. The management of the business reserve the full rights to take decisions if a refund is requested.

6. This website is copyright protected. Do not copy, print or steal any materials on this website. Just Order Online Limited reserve the full rights of intellectual property and software source code of this website.

7. The restaurant do not guarantee the availability of this website and its features as it depends on other vendors such as server providers, payment gateways and Internet Service Providers.

8. Every care has been taken in ensuring the security of this website. However, the service provider Just Order Online Limited or the respective Restaurant are not responsible for the data transfer between client and server.

9. Usage of this website is restricted to only Genuine Customers, looking for a convenient solution to order their food without the hustle of disclosing card details over the phone etc. You should not use this website for test purposes by placing fake orders. We consider this as a breach of website usage policy.

10. Use of any automated applications, scripts, snippets or virus on this website is against the law and our terms and conditions.

11. However, provisions to communicate specific requests are provided, Please do not use this website if you have any food allergy. We can give you a better service if you order over the phone with such specific requests.

12. You should be 18 years or older to use this website. Any purchase of beverages through the website are subjected to age verification.The restaurant reserve the right to refuse service,

13. We will not hand over your details to any 3rd parties. We do not use cookies in this website.

14. Although we aim to deliver your food in 30 minutes to 45 minutes, this may vary due to weather conditions and complexity of dishes, as we prepare them freshly.

15.We use Paypal or Other reputed Card Payment Gateways to process card payments and we do not store or process any payments within this website.

16.We do not save any of your Debit/Credit card details on this website. We use Restaurant's choice of reputed Payment gateways such as Paypal or other service providers to process Online card payments. While entering your card details, you are communicating directly with the Payment Gateway Provider on a secured connection (SSL). For everyone’s safety SSL of higher encryption has been enabled on this website.

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